Shipping time, processing and handling Pure Hazelwood orders


► Where Can I Buy Pure Hazelwood Products?


  • Brick & Mortar : Find a store in your area with our store locator.
  • Online : Click here to see our products!
  • By Phone : Call us at +1-819-791-0777 (Toll Free number for USA: 1-866-535-0148).
    • Our business hours are the following:
      • Monday to Thursday, from 8 AM to 4 PM (Eastern Time)
      • Friday, from 8 AM to 12:30 PM (Eastern Time)



► Processing and shipping orders


All orders are processed within two (2) business days following their reception. A notification is sent by email when the order status changes to "Complete", which means the order is in on its way. Small orders are shipped by Canada Post, by regular mail (no tracking number). Estimated shipping time is 4 to 9 business days to USA; please contact us for other destinations. Custom delays beyond our control may happen from time to time.


In case of late delivery: Contact us with your order number and your shipping address.




Prices, Shipping Charges and Tax


Prices are displayed without tax, in American Dollars (USD $). Shipping charges are the following:


  • United States : FREE shipping at all times.
  • Other destinations : Please contact us with a list of the items you would like to order and your shipping address for a quotation.


N.B.: Prices and shipping fees are subject to changes without notice. Custom fees are the customer's responsibility, but very unusual.




Payment Options


Online (Secure Payment)


  • Visa
  • Mastercard
  • Paypal (creating an account is optional for most countries)



By Phone


  • Visa
  • Mastercard
  • Paypal


We also accept bank transfers (shipment of the order upon reception of payment). Contact us for more information.